Minneapolis -- With an offer of $5.8 million, Carlson Leisure Group
won the bidding for the 255-member agency franchise operation of
bankrupt
ByeByeNow.com.
The sale was approved by the Florida bankruptcy court on May 16
and is expected to close by May 31.
The deal will bring $350 million in annual sales to Carlson
Travel Network Associates Inc., which has more than 1,100 locations
in Carlson Wagonlit Travel Associates and Results Travel. Those
locations generate an estimated $3.9 billion in annual sales.
Carlson Leisure Group will acquire ByeByeNow.com's full
franchise portfolio, consisting of 194 agencies in Cruise Holidays
International -- a brand that will be retained -- plus 34 in First
Discount Travel and 27 in Travel Professionals International.
Overall, 94 of those are branded as ByeByeNow.
The deal excludes the firm's video and technology assets.
Carlson Leisure Group president Michael Batt is arranging a
series of town hall meetings to enable franchisees to meet the new
management team.
He added that plans are under way to further grow the Cruise
Holidays International brand, saying it is "already a potent force
with an established brand, a devoted clientele and professional
franchisees who believe in the power of its name."
He added that the acquisition brings Carlson closer to its goal
of becoming the undisputed leader in cruise sales.
Carlson's executive vice president Roger Block said, "We hope
that the newest members of our Carlson family will view this as
mutually beneficial," saying Carlson plans to "build a Cruise
Holidays infrastructure that delivers against their
expectations."
"We are also proud to provide some outstanding agencies with the
support, strength and stability of Carlson," added Block, who said
the company is "thrilled with the deal."
"The relationship between all three groups and Carlson will
allow them to grow and prosper because of our industry knowledge,
experience in travel franchising and position in the marketplace,"
he said.
Peter Kowal, president of Cruise Holidays International, was
pleased with the outcome of the sale. "I believe that we have found
the best possible home for all of our franchisees. We're glad it's
Carlson that's giving our company a new beginning," he said.
"This acquisition truly creates a win-win situation for everyone
involved," Kowal added. "First Discount Travel and Travel
Professionals International will immediately have a broader range
of supplier relationships and be welcomed into the Carlson
network."
He continued that "Cruise Holidays offers a 16-year history as
the largest cruise-only franchise system in North America, while
Carlson is a long-term and leading travel franchiser with skills
and resources that will enhance our ability to grow and
prosper."


Joe Petkunas, co-owner of $5 million Cruise Holidays at the
Stateline in Seekonk, Mass., who has been a Cruise Holidays
franchisee for 10 years, agreed, saying, "It's been a rough year
and a half for the Cruise Holidays people.
I and my fellow franchisees have been looking for a more stable
franchise environment and we're sure that Carlson will give it to
us."
He explained that for a year and a half Cruise Holidays was in
limbo with ByeByeNow because the franchisees became solely
responsible for maintaining the brand awareness in their local
markets. "I feel pretty good about the deal."
Skip Eliason, co-owner of $3 million Cruise Holidays of Virginia
Beach, in Va., who has been a franchise owner since 1993, said, "I
think the association is going to give us a little more credibility
because Carlson is intending to build the Cruise Holidays brand.
Plus they have the money in their pockets to do the things that
need to be done."
But at least one franchisee is in the "wait-and-see" mode. Jody
Barnett, co-owner of $1 million ByeByeNow.com Travel in
Bentonville, Ark., said, "We're a little unsure about the deal
because we haven't had any contact with Carlson yet." She noted
that ByeByeNow "had a good technology platform. I will have to see
what Carlson presents to us franchisees before I determine how I
feel about them."
Carlson executives said they will be talking to ByeByeNow's
franchising staff in Florida with the possibility of bringing some
of them onboard.