Arison says Carnival bounced back after Triumph incident

By Rebecca Tobin
Booking volume at Carnival Cruise Lines has recovered "significantly" in the recent weeks following the Carnival Triumph incident, Carnival Corp. CEO Micky Arison said.

For the company overall, he said, "Booking volumes during our seasonally strong Wave period have remained solid, with pricing comparisons improving in recent weeks."

Carnival did lose steam in the week immediately following the Triumph's engine-room fire and subsequent loss of power, which played out in real time on national networks like CNN.

Micky Arison, CEO"It wasn't like anything we've had in the past, Sept. 11 or other issues, we didn't go negative, we didn't have lots of cancellations," Arison told analysts during a call to discuss first-quarter earnings. The bookings decline, he said, "wasn't huge, and it didn't last long."

Company COO Howard Frank said: "The remarkable thing is the resilience of this brand. It is amazing. Even with all this negative media coverage, it still booked a lot of business, and it will continue to book a lot of business."

The impact on Carnival Corp.'s other brands, Frank said, was "a little bit of a hiccup."

"Now things seem to be back on track," he said.

The company attributed the Carnival brand’s bounce-back to attractive promotions and support from travel agents and consumers, particularly repeat customers.

"Carnival has millions of people coming onto the ships each year," Arison said.

As for the Carnival Dream, which was idled in St. Maarten after a backup generator failed, "everything's been operating fine," Arison said. "We had one closed public-room toilet that got a huge amount of publicity.

"And last night we brought in Jon Secada to do a concert."
 
This page is protected by Copyright laws. Do Not Copy. Purchase Reprint
blog comments powered by Disqus

View Comment Guidelines

Please upgrade your Flash Player.
Please upgrade your Flash Player.

Travel Weekly Poll

Voices

  • Consumer media discover that travel agents do exist

    "Contrary to some thoughts, travel agents do exist ... We are usually able to get clients better prices, and we know we can see that clients have better experiences. And as our personal motto is: Our Service Travels With You."

    More»

TW Index: Most Active Stocks

Latest Top News:
Caribbean
Europe
Travel Weekly is on Facebook
Viewpoints For Travel Agents
Travel Weekly Topics