Tourist safety is a concern in Nassau, Bahamas, after recent robberies of cruise groups on shore excursions.
Last week, two groups on a Segway tour were robbed by armed men. A month earlier, an armed robbery of cruise passengers occurred near the Queen's Staircase attraction.
The Bahamas' national security minister, Tommy Turnquest, pledged that patrols would be stepped up throughout Nassau.
On Nov. 20, passengers on the Disney Wonder and Royal Caribbean's Navigator of the Seas were touring the Earth Village attraction on a Segway tour near the port when they were reportedly accosted by men armed with shotguns at about 1 p.m.
The attackers tied up the Bahamian tour guide with the first group and ordered them to the ground before robbing them of money, cell phones, passports and credit cards.
One passenger reportedly was gun-butted by the thugs but was not seriously injured.
While the robbery was occurring, a second group of tourists arrived. They were held up by the same men.
Disney Cruise Line has responded by no longer offering the Segway tour in Nassau. Royal Caribbean said it has suspended the tour until a full investigation can be completed.
In a statement, Disney said, "We were shocked to hear about the robbery of Disney Cruise Line guests who participated in the Segway tour in Nassau. We took immediate action by canceling the tour from our list of shore excursions.
"No guests were injured, and our shipboard and shoreside teams worked closely with them once back aboard, to make certain their needs were met. The crime was reported to Bahamian police, who are investigating the situation."
A Royal Caribbean spokeswoman said, "We are in communication with port and government authorities regarding this incident, and what can be done to prevent it from occurring again."
The incident follows a robbery of cruise passengers on Oct. 11 near the Queen’s Staircase, a popular attraction in Nassau. Two masked men reportedly held the tourists at gunpoint and robbed them of cash and possessions.
Vernice Walkine, director general of tourism, said that criminal acts against tourists "make it more difficult to promote the country as a place to consider for a vacation."
Johanna Jainchill contributed to this report.