Silversea hires consultant following unsatisfactory health report

By Tom Stieghorst
Silversea Cruises said the inspection of the Silver Shadow in June by public health inspectors has given it "great cause for concern."

The company said it is retraining food handlers, supervisors, butlers, cooks, waiters and bar staff to emphasize company procedures. It put an outside consultant on the ship to help investigate some of the problems turned up in the report.

"The unannounced inspection on June 17 occurred at the end of the breakfast period where pots, pans and utensils were on working stations and items to return to the galleys were on trolleys as were stores from the fridges ready for use," a Silversea statement said.

"It is clear that when the galley staff heard that inspectors were onboard, instead of continuing their work in the understanding that they were in the middle of a meal service, they tried to quickly remove all trolleys and any items not in the fridges and place them in cabins out of the way. It goes without saying that such practices are against company policy and should not have happened. We would also like to make clear that following the inspection of Silver Shadow, all food found in the cabins was destroyed and under no circumstances was improperly stored food served to any guests."

Follow Tom Stieghorst on Twitter @tstravelweekly.
 
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