Silversea program lets customers rebook when prices fall

By Tom Stieghorst
Silversea Cruises launched a program that lets passengers request a lower fare when prices drop after they have booked their cruise.

The adjustment will be in the form of a shipboard credit, suite upgrade, future cruise credit or fare reduction. A travel agent commission will be based on the lower fare, not the price originally booked, a Silversea spokesman said.

The guarantee program took effect on Nov. 1 for voyages departing after June 1, 2013.

Silversea also rolled out a simplified fare structure called Silver Privilege, which is intended to reward early bookings. The cruise-only fares can be supplemented with optional air, transfer, hotel and land components.

Follow Tom Stieghorst on Twitter @tstravelweekly.
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