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Vancouver helping customers affected by Norwegian Star cancellation

By Johanna Jainchill

Tourism Vancouver said there were enough available rooms in the area to accommodate all guests who were supposed to stay on the Norwegian Star during the Winter Olympics.

About 1,600 people booked on the cruise ship found out earlier this week that the 28-day ship charter was canceled by Edmonton, Alb.-based Newwest Special Projects Limited Partnership.

Amber Sessions of Tourism Vancouver said the group is helping people who were booked on the Star to find alternative lodging.

Available lodging might be "nontraditional" such as bed-and-breakfasts or private rentals, said Sessions. "They may not be in the downtown core, but we will help people find places to stay."

Sessions said that most downtown hotels were listed as full but that some rooms could become available closer to the start of the Olympics.

"It’s an unfortunate situation but we are committed to helping people find something, and we believe they will," she said.

Already last week, the families of 11 children who were booked on the ship through the Make-A-Wish Foundation were given accommodations through Jet Set Sports, a hospitality management firm affiliated with the Games.

Tourism Vancouver’s website suggests that people who were booked on the Star can contact suppliers directly or visit tourism websites 2010DestinationPlanner.com or TourismVancouver.com.

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