Editorials Directory Assistance July 28, 1997 Share 1 -- Insider had a challenging conversation with a long-distance operator while trying to reach a colleague who was on the road in Spain. The chat went like this: Insider: Hullo. I'm trying to reach someone on a mobile phone outside Madrid. Can you give me the correct dialing code? Operator: One minute. [Long wait.] Insider: A friend mentioned the code might be 09. Could you just check that? Operator: You should dial 919. I think that's the city code. Insider: But it's a mobile phone. Operator: Well, that's what I have here, for the Western Sahara. [Silence.] Insider: The Western Sahara is nowhere near Madrid, I assure you. Operator: Well, I wouldn't know about that. I've never been there. Insider: [Holds phone away from ear, looks at receiver, returns phone to ear.] Right. OK then. Thanks. And they say people in the travel business don't know geography.