Legal Briefs

Client's right to a deposit refund hinges on the contract terms

Q: Hurricane Irma badly damaged a villa in St. John that we had booked for a client's family's Christmas stay. My client wants his money back, but the villa owner claims he needs the money to make repairs in order for the villa to be ready in time for Christmas. Is my client entitled to a refund?... READ MORE

What to look for when reviewing Master Services Agreements

Q: Our agency won a corporate account and was asked to sign a contract called a Master Services Agreement. It seems to have lots of clauses that have nothing to do with corporate travel management, and seems to be missing a lot of other provisions. Do you have any tips on how to go about suggesting changes?... READ MORE

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