Sabre once again took the award for the best GDS, for the sixth year running. Sabre is the leading U.S. system by market share and the oldest of the four major GDSs.
Best travel agent educational program
Princess Cruises’ OneSource Academy took the title in this category for the second year in a row; the academy offers classes on both Princess and Cunard Line through the OneSource Travel Agent Center.
Best hotel chain
Marriott International took the top prize in Hotel Chain: Domestic for the 11th year running, while Starwood Hotels & Resorts Worldwide took the Sales & Service category from Marriott, which had also won that award for 10 straight years.
Marriott, however, took the award for Top Overall Hotel Group from Starwood, which won it last year when the category debuted.
Starwood Hotels & Resorts Worldwide kept the Asia crown for the second year in a row, and InterContinental Hotels Group stayed on top in Europe, for the seventh time in a row.
Sandals Resorts took both the Hotel Chain: All-Inclusive and Hotel Chain: Caribbean categories, for the ninth and 12th years, respectively.
Secrets Resorts & Spas won in the Hotel Chain: Mexico category, succeeding Dreams Resorts & Spas, which had won the category two years in a row. Mexico-based chain Karisma Hotels & Resorts took first place in the Boutique hotel category for the seventh year in a row.
For the sixth year in a row, Starwood Hotels & Resorts Worldwide took the top prize in the Hotel Chain: Hawaii/South Pacific category.
Ritz-Carlton Hotels & Resorts’ winning streak continued in the Hotel Chain: Luxury category, where it took the prize for the fourth year in a row, while Westin Hotels & Resorts continued its domination of the Hotel Chain: Upscale category, winning it for the seventh straight year.
Hampton Inn also held onto the Hotel Chain: Mid-Priced award, winning the honor for the seventh straight year.
Best Las Vegas hotel
12th annual Readers Choice Awards, in pictures
For photos from the gala dinner and ceremony, click here.
The Bellagio Las Vegas took the crown for the Best Las Vegas Hotel for the seventh year in a row, or every year since the category was introduced in 2008.
Best resort worldwide
St. Regis Bora Bora, a Starwood resort, was voted Best Resort Worldwide by readers for the seventh straight year. The property features the largest overwater and beach bungalow villas in the South Pacific.
There were two new categories for tour operators to vie for this year: Globus won the Escorted Overall category, while Travel Impressions walked away with the award for Packaged Overall.
Best tour operator
Delta Vacations took the top prize in the Domestic Packaged category, after Gogo Worldwide Vacations had won the category for four straight years.
Tauck World Discovery continued its dominance of the Domestic Escorted category, winning for a fifth straight year. Tauck also claimed its fifth title in the Tour Operator: Canada category.
Travel Impressions took the Tour Operator: Sales & Service category for the 10th straight year, but it lost the top spot in the Tour Operator: Caribbean category to Gogo Worldwide.
Globus took the top spot for Tour Operator: International for the third year in a row and held onto the No. 1 slot in the Tour Operator: Asia-Pacific category. Globus gave the Tour Operator: Europe title back to Trafalgar, which also won it in 2012.