Agent Issues ARC Marketplace ending operations By Jamie Biesiada / November 02, 2017 Share 1 -- The ARC MarketPlace -- a website where agents can book tours and activities -- will cease operations on Dec. 29. The closing comes after Viator decided to terminate its partnership with ARC.ARC MarketPlace turned 10 this past March. At the time, ARC said nearly 16,000 agents had used the website since it launched in 2007. Today, it has over 70,000 bookable tours, products and services.Doug Mangold, ARC vice president of product, said the corporation regrets it will be unable to provide those services to agents going forward."We are disappointed that Viator has taken this action, and proud to have served the agency community with this source of products, commission payment and call center support for almost 11 years," he said. "Commissionable products, such as those sold via ARC MarketPlace, are an important source of revenue for travel agencies, and we will support our customers in transitioning to suppliers that support them and will respect the relationships travel agencies have with their customers."