After almost two months, GDS users are still unable to book United Airlines’ premium economy seating.
Travelport and Sabre subscribers lost the ability to book United’s Economy Plus seating beginning March 3, when United and Continental moved to one reservations platform.
While no date was set for the restoration of the ability to book the seats, both sides were hopeful it would be reinstated by the end of March
Sabre confirmed today that the seats are not back in its GDS.
In February, a United spokesman said that enabling Economy Plus sales after the cut-over to its new reservations system would require a “technology change.” The shift did not affect customers who book Economy Plus seats directly with the carrier.
Sabre added that the suspension was necessary because the solution it had built four years ago to enable the sale of premium seats was specifically designed to work with United’s previous reservations system.
United’s Economy Plus seats offer as many as five more inches of legroom than standard economy seats. Economy Plus seats are located at the front of the economy cabin. Follow Johanna Jainchill on Twitter @jjainchilltw.