ATLANTA -- Worldspan, tapping the inventory of Certified Vacations
Group, launched the first interactive TV travel application with a
U.S. cable company.
Some 550,000 Charter Communications cable customers can use
their cable TV remote controls to access screens of information
about Delta Vacations, Continental Airlines Vacations and
clikVacations.com -- all provided by Certified Vacations Group.
Although the consumer TV shopping experience is interactive,
booking is done over the telephone.
Worldspan and Certified Vacations Group developed this iTV
travel application in partnership with Digeo, which provides home
entertainment platforms and services to network operators. The
travel application became part of the Digeo Basic iTV line-up.
The packages promoted on Charter Communications include air,
hotel, ground transportation and entertainment options. They are
marketed around weekly themes, including Fun in the Sun, Mountain
Adventures and Casino Values.
Worldspan also is conducting an iTV trial with AT&T
Broadband in Tacoma, Wash.
Neil Bainton, Worldspan vice president of e-commerce worldwide,
acknowledged that that there are hurdles to widespread iTV adoption
because there are not enough of the so-called thick set-top boxes
in homes that would enable true interactivity, including booking
capability.
In the next three to five years, however, iTV could be "a
significant part of the travel business" in the U.S., Bainton
predicted.