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United breaks guitars

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Travel Jonze was laughing out loud at this clever YouTube video from the folk-country band Sons of Maxwell, which details the band's experience with United after one of their checked guitars was broken -- apparently when baggage crews were flinging it around on the tarmac.

According to a link from the video, band frontman Dave Carroll said United would "do nothing" to compensate him after his $3,500 guitar was damaged on a flight to Nebraska. He said he watched from a window as baggage handlers threw the guitar cases around during a layover in O'Hare.

The catchy chorus on the video ends with: "I should have flown with someone else/or gone by car/'cause United breaks guitars."

The video has received 2.6 million hits.

In another example of the power of viral video, in a followup video Carroll said that United "generously, but late" offered him compensation for the broken guitar. He suggested that the airline send the money instead to a charity of their choice. He also said that a Part 2 video was in production.


In the 1980's, singer/songwriter Tom Paxton wrote and recorded a song entitled "Thank You, Republic Airlines", which was about them breaking a guitar and at the end of the song, suggesting that they go the way of Braniff (out of business).
Posted by: marketing at 7/14/2009 8:45 AM

Bravo! This should be shared with many. I had a similiar experience with only my luggage. I actually had a photo of mine under the wheel of the plane in the Bahamas and not even a response. This was a code shared fight with USAir so I send two messages to both of which fell on deaf ears. I'll send this to many people.
Posted by: marketing at 7/14/2009 9:52 AM

Why fly United?
Posted by: marketing at 7/22/2009 2:23 PM

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Posted by: cheap dresses( Visit ) at 4/7/2012 6:28 AM

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