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Cruise Critic taking some heat

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Fallout from the revelation that the Royal Champions, a group of frequent cruisers who routinely post online comments about Royal Caribbean, was in fact organized by the cruise line has created a furor within the community of the popular website CruiseCritic.com.

According to an article on Tripso.com by Anita Dunham-Potter, CruiseCritic.com, a subsidiary of TripAdvisor (which is owned by Expedia) worked with Royal Caribbean to facilitate the creation of the group, despite TripAdvisor's policy to work diligently to delete self-serving posts from industry suppliers.

To read the story, and Royal Caribbean's response, click here.

-- Arnie Weissmann

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