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JetBlue partners with coat-checking service

(Airlines, Airports) Permanent link   All Posts
CoatChexFor all of us who climbed aboard flights this past winter, trying to stuff a down parka or an overcoat into the crammed overhead bins, it is sweet relief to ditch the winter coat at home.

JetBlue is thinking ahead, however, to when the weather turns cold again. The carrier has partnered with CoatChex, a ticketless coat check service in the main marketplace area at its Terminal 5 at New York's Kennedy Airport.

There’s no claim ticket to lose and no long line to stand in, thanks to mobile technology and smart tags that grab the necessary information.

Passengers step up to a digital kiosk and enter phone number, initials and other details. They then smile for a quick photo and they’re done.

When passengers deplane, they provide the last four digits of their phone number. Staff confirms identities by checking photos and then hands over the winter attire.

CoatChex plans to add a centrally located kiosk this fall to supplement its current kiosk.

Rate to check a coat is $2 a day, $10 a week.

CoatChex has been doing this for several years at concerts, sporting events, malls, theaters, conferences and stadiums.

— Gay Nagle Myers

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