FAQs

Frequently Asked Questions:


What is travelweekly.com?
travelweekly.com is an on-line resource and community for travel agents and other travel industry professionals. The site provides its exclusive members with daily news, destination and cruise features, updated listings of available travel products and interactive message boards.

How do I become a member?
The first time you access an article or any section of travelweekly.com you will be prompted to register.

What does it cost to become a member?
Membership in travelweekly.com is free.

Do I have to subscribe to Travel Weekly to join travelweekly.com?

You don't have to be a Travel Weekly subscriber to join and enjoy travelweekly.com.

Is travelweekly.com just Travel Weekly on the Internet?
Not really. First and foremost, travelweekly.com is a community of professionals with common business interests and goals. The site offers interactive opportunities, plus news and resources to keep its members informed and on top of their business. travelweekly.com's content is adapted from the pages of Travel Weekly, but the site publishes the content on a different production schedule (news, for example, is updated daily instead of twice weekly) and retains it in a permanent, keyword-searchable archive.

What kind of hardware and software do I need to access travelweekly.com?

To view travelweekly.com properly, your Internet browser should be Microsoft Internet Explorer, v.4.0 or later, or Netscape Navigator/Communicator, v.4.0 or later. This is because the site employs javascript for some of its navigation and content delivery, and older browsers do not recognize javascript. If you need to change or upgrade your browser, the latest versions of IE and Navigator/Communicator can be downloaded for free from Microsoft's and Netscape's Web sites, respectively. Any computer, PC or Mac, that is connected to the Internet and can run the aforementioned browsers can be used to access travelweekly.com. NOTE TO MAC USERS: Some Mac users accessing the Internet with older versions of America Online have reported having trouble accessing the twcrossroads.com. We strongly recommend upgrading to the latest version of AOL's software to avoid problems. For more information and where to download the latest versions of Microsoft Internet Explorer or Netscape Navigator/Communicator, read system requirements.

Why am I getting javascript error messages?
Our site employs javascript for some of its navigation and content delivery, and older browsers and some versions of recent browsers do not recognize javascript. Read the systems requirements to determine the optimal browser to use on your computer.

Why am I getting javascript error messages?

Our site employs javascript for some of its navigation and content delivery, and older browsers and some versions of recent browsers do not recognize javascript. Read the systems requirements to determine the optimal browser to use on your computer.

BACK TO TOP

REGISTERING:

 

Why do I have to register for travelweekly.com?    Registration is necessary to keep travelweekly.com's membership exclusive to the travel industry. Also, the information members provide on their registration forms helps us better understand who they are and, as a result, helps us continually fine-tune travelweekly.com to address their needs.


Why do I get a message saying my e-mail address is invalid when I try to register?

travelweekly.com will alert you if the e-mail address you enter is not of a traditional format (e.g., name@provider.com). Double-check your e-mail address before reentering it. If you continue to receive the error and can't figure out why, send a message to twcrossroads@ntmllc.com.

I've successfully registered, but I want to change some of the information I provided.
(For example, my e-mail address changed, or I changed jobs and have a new mailing address.)
What do I do?

Select the "edit profile" option accessible at the bottom of the travelweekly.com home page

BACK TO TOP

LOG ON:

 

Why, when I log on correctly, do I keep getting the registration window?
Most likely, your browser is not set to accept cookies. Cookies are bits of data that a Web page can put in your browser. This helps us establish how twcrossroads.com members use the site so that we can continue to improve it; cookies also enable members to personalize elements on the site and have content automatically delivered. twcrossroads.com will not recognize your registration if your browser doesn't accept cookies. You'll find the cookie function somewhere in your browser's "preferences" or "Internet options" settings. To avoid receiving multiple alerts that travelweekly.com is issuing a cookie, we recommend turning off your browser's alert function, the setting for which also can be found in the browser's "preferences" or "Internet options".


Why do I get messages about the site wanting to "set a cookie"?
As travelweekly.com uses cookies (data that a Web site places in a user's browser so it can recognize the user), you might want to change your browser preferences so that it doesn't alert you every time travelweekly.com sets a cookie. In your browser's "preferences" or "Internet options" settings, you should be able to find the option to turn off the cookie alert.

Why does travelweekly.com have so many cookies?
travelweekly.com uses cookies strictly for its own purposes, to gauge usage of the site. Knowing how members use the site helps us formulate enhancements to make twcrossroads.com a better, more useful resource. Cookies also help us provide accurate usage information to advertisers.

BACK TO TOP

DAILY BULLETIN:


How can I receive the Travel Weekly Daily Bulletin e-mail?
When you register as a travelweekly.com member, make sure the box "Daily Bulletin" is checked.

How can I discontinue receiving the Travel Weekly Daily Bulletin?

You can discontinue our email service in one of two ways. Method 1: Click on the Opt-Out link at the bottom of the Daily Bulletin e-mail and follow the instructions on the Web pages that appear. Method 2: Click "Edit Profile" at the bottom of the twcrossroads.com home page and uncheck the Daily Bulletin box.

BACK TO TOP

FORUM:


What is Forum?
Forum is a collection of message boards where travelweekly.com members can discuss issues of interest to the travel industry.

How do I get to specific Forums?

Click "Forum" in the travelweekly.com main menu. On the main Forum page, use the pulldown menus to select a Forum. Once you choose, you will be taken to that Forum automatically.

Do I need special software to participate in Forum?

You don't need anything other than your Internet browser to participate fully in Forum.

What are the rules about posting Forum messages?

The rules are outlined most specifically in twcrossroads.com's Terms of Service, which all members are advised to read before participating in Forum. Generally, common sense should be observed -- no profanity or libel, and no soliciting business. (Those inclined to solicit business should see our information page for advertisers.) Beyond these things and others detailed in Terms of Service, open discussion and debate are encouraged.

BACK TO TOP