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Cooking up a new travel agency model

March 15, 2010

So I'm sitting at home last night, watching this chef deconstruct a chicken pot pie on the Food Network, while balancing my 4-year-old on my lap and going through some files from work. By the time I got up, I knew what I wanted to talk about this week.

Large waves strike cruise ship, kill two passengers

March 03, 2010

Louis Cruises said two passengers died when the Louis Majesty was struck by "abnormal waves" while sailing in the Mediterranean on Wednesday.

New rules limiting tarmac delays could lead to more cancellations

March 03, 2010

Passengers who felt put out last month when more than a quarter of all U.S. flights were canceled because of winter storms in the Midwest and along the Eastern Seaboard will soon discover that it was only a preview of coming annoyances.

 

Like Carnival, NCL will raise prices

March 05, 2010

Citing an unprecedented increase in booking volume this year, Norwegian Cruise Line will raise cruise prices 7% on April 2.

Costa downsizes U.S. operations

March 09, 2010

Costa Cruises will downsize its U.S. sales and marketing team from 120 to 40 employees over the next three months, and will target a smaller group of travel agents to sell cruises.

Hawaii eagerly awaits Allegiant Air

March 15, 2010

Still reeling from the demise of two of its major airlines two years ago, the Hawaii travel market welcomed Allegiant Travel Co.’s plans to extend its low-fare operations to the 50th state this year.

Caribbean Airlines slated to take over Air Jamaica in April

March 04, 2010

Jamaica’s government plans to hand over operations of national carrier Air Jamaica to Caribbean Airlines on April 12.

Allegiant to serve Hawaii

March 08, 2010

Allegiant Air has agreed to acquire six Boeing 757s for the express purpose of serving Hawaii.

Tour operators report resurgence in international bookings

March 05, 2010

Tour operators are seeing customers book more international trips for 2010, indicating that U.S. travelers are starting to invest more in their vacations again and are feeling secure enough in their jobs to leave the office for longer.

UPDATE: Norovirus outbreak hits Celebrity Mercury again

March 15, 2010

For the third time in a month, the Celebrity Mercury has been stricken with a gastrointestinal-illness outbreak. Celebrity Cruises said the illness is believed to be caused by a norovirus.

Packed planes spark carry-on crackdown

March 03, 2010

With higher load factors and fuller planes, airlines are focusing more attention on the number, size and shape of passengers’ carry-on bags, forcing more flyers to check their oversized or extra bags at the gates, and to pay checked-bag fees for the inconvenience.

The travel industry's challenge: Keeping up with airline fees

March 16, 2010

The rapid growth in ancillary airline revenue has forced GDSs, travel agencies, customers and the airlines themselves to play catch-up in terms of setting standards for pricing, shopping, fulfillment and settlement.

Hoteliers battle online travel agencies on Capitol Hill

March 14, 2010

Groups pushing legislation to exempt online travel companies from hotel occupancy taxes have launched a preemptive strike — sending an open letter to hoteliers seeking talks on the matter. Meanwhile, the American Hotel & Lodging Association prepared for a day of lobbying against their proposal.

 

UPDATED: Ponant opens U.S. office

March 09, 2010

French cruise company Compagnie du Ponant has opened its first U.S. sales office, as the line pushes into the North American market.

Disney unveils $700 annual parks pass

March 11, 2010

At its annual shareholders meeting on Wednesday, Walt Disney Co. introduced a $700 annual pass, good for admission to all parks at the Disneyland and Disney World resorts.

British Airways cabin crew sets strike dates

March 12, 2010

Unite, the union representing British Airways’ cabin crew, scheduled a walkout after the two sides failed to reach a labor deal this week.

Morgans hotel executive found dead

March 10, 2010

Hotel industry veteran Andrew Kwasniewski, president of Morgans Hotel Group Las Vegas and COO of Hard Rock Hotel Inc., was found dead in his Las Vegas home.

Afterlife of luxury: Cruise ship preservation isn't so easy

March 02, 2010

Fans of ocean liners fighting to preserve these relics of the golden age of passenger vessels are learning that the cost of their preservation can seem insurmountable, and the hurdles are many.

Carnival goes Web-only on some agent tasks

March 11, 2010

Several of Carnival Cruise Lines' booking functions for agents can now be done online only. The policy began March 1.

LaHood tells aviation industry: Don’t fight high-speed rail funds

March 15, 2010

Transportation Secretary Ray LaHood last week delivered a stern rebuke to aviation experts and executives who criticized the Obama administration’s interest and investments in high-speed rail.

ASTA report shows one-third of agencies were profitable in '09

March 04, 2010

ASTA’s annual Agency Profile shows that the typical ASTA travel agency is still small and still struggling with the effects of the recession — only a third realized a profit last year, down from 53% as recently as 2007.

Continental to eliminate complimentary meals on most flights

March 15, 2010

Continental Airlines said it will begin charging economy passengers for onboard meals this fall on most domestic and Canada routes and many Latin America flights.

Alaska cruise laws 'burdensome and costly,' says HAL's CEO

March 16, 2010

Calling Alaska’s cruise regulatory environment the "most burdensome and costly" in the world, Holland America Line’s CEO issued a strong condemnation of those policies in front of the state’s governor on Tuesday.

Signature, Architectural Digest partner on design itineraries

March 15, 2010

As part of an ongoing strategy to create alliances with consumer media brands, Signature Travel Network has partnered with Architectural Digest magazine to launch design-focused itineraries.

Health officials issue 'no-sail recommendation' for Celebrity Mercury

March 16, 2010

The Celebrity Mercury will be grounded for three days after three of the ship’s last four sailings were hit with major outbreaks of gastrointestinal illness believed to be norovirus.