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  • DOT reveals complaint files to ASTA

    The package contains copies of approximately 110 consumer complaints to the DOT, mostly involving cancellation, rerouting and refund issues related to bookings on high-volume online agencies such as Expedia and Orbitz. More»

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  • Consumer media discover that travel agents do exist

    "Contrary to some thoughts, travel agents do exist ... We are usually able to get clients better prices, and we know we can see that clients have better experiences. And as our personal motto is: Our Service Travels With You."

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