Alaska Airlines lambasted agents who took advantage a $0 fare that
was published in the CRSs, saying that they should have known
intuitively that it was a mistake. This reminds me of the time my
sister got mad at me for something I did in her dream. (P.S. One
wonders if the carrier would have been so quick to scold if agents
sold a published fare that was accidentally hundreds of dollars too
Innovative Travel Concepts of Tampa, Fla., plans to recruit U.S.
agencies to sell kits to consumers that will train them to be
outside agents. This company has ties to another firm, Travel
Perks, that used to sell similar kits directly to the public for
$495 a pop. You can take the company out of the card-mill business,
but it remains to be seen if you can take the card-mill business
out of the company.