Big bully


No matter how mean-spirited a lot of travel suppliers' commission policies seem these days, some just can't seem to insult agents enough. Renaissance Cruises just introduced a 10% commission policy on all cruise-only charges, which, on the surface, seems like a rescinding of the pay cap it instituted back in the spring. However, 10% on cruise-only charges means 0% on air and lodging and, hence, much lower earnings for agents on many cabins. Watch it, Renaissance -- any more moves like this, and agents might start to think that you don't like them.

ASTA president Joe Galloway urged agents to "focus on the fight you can win." Careful, though -- you could damage your eyesight trying to focus that hard.


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