No matter how mean-spirited a lot of travel suppliers' commission
policies seem these days, some just can't seem to insult agents
enough. Renaissance Cruises just introduced a 10% commission policy
on all cruise-only charges, which, on the surface, seems like a
rescinding of the pay cap it instituted back in the spring.
However, 10% on cruise-only charges means 0% on air and lodging
and, hence, much lower earnings for agents on many cabins. Watch
it, Renaissance -- any more moves like this, and agents might start
to think that you don't like them.
ASTA president Joe Galloway urged agents to "focus on the fight
you can win." Careful, though -- you could damage your eyesight
trying to focus that hard.