So what's the airlines' next move? Charging fees to agents who want
to sell air tickets?
United, agents would like a clarification of what you mean by
"friendly skies."
How many airlines does it take to screw in a light bulb? None.
Why should they bother when they can get an agent to do it for next
to nothing?
How many agents does it take to screw in a light bulb? None.
They're all too busy booking cruises, tours and consolidator
tickets for their grateful clients.
Why should agents consider changing their fundamental approach
to business? I can count the reasons on one hand: United, Delta,
American, Canadian and Continental.