Caps quips

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So what's the airlines' next move? Charging fees to agents who want to sell air tickets?

United, agents would like a clarification of what you mean by "friendly skies."

How many airlines does it take to screw in a light bulb? None. Why should they bother when they can get an agent to do it for next to nothing?

How many agents does it take to screw in a light bulb? None. They're all too busy booking cruises, tours and consolidator tickets for their grateful clients.

Why should agents consider changing their fundamental approach to business? I can count the reasons on one hand: United, Delta, American, Canadian and Continental.

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