The British are coming, and they're cutting commissions. British
Airways reduced base commissions for U.S. agents on first class,
business class and Concorde tickets, and it made permanent its
two-tiered pay-for-performance structure. In response, U.S. agents
are reportedly hatching a plan to throw crates of tea into Boston
In its report on airline alliances, the General Accounting
Office concluded that alliances "may have beneficial and harmful
effects on consumers." Moreover, the GAO might or might not do
something about it either before or after lunch, which could be a
sandwich or a salad.
California is launching a new advertising campaign that will
advance the notion that people who live in California are having an
awfully good time and that they "have a unique way of approaching
life that is desirable to others." Separately, New York is
considering adopting a new marketing tagline: "Fine, go to
California. See if we care."