Preview Travel, the on-line agency, is introducing an express
booking feature to speed the process by which clients obtain
information and make reservations. Our resident old-schooler, Dinah
Saur of Jurassic Travel, balked at this streamlining, saying, "My
clients expect me to clatter furiously on my keyboard for a while
and then disappear into the back room for 10 minutes. If I didn't,
they'd be confused."
The Centers for Disease Control and Prevention is considering
issuing a fee for conducting rodent infestation inspections aboard
ships that ask for them; that service currently is free. What ships
are asking to be scrutinized for stowaway rats? Wouldn't you like
U.S. consumers rely first and foremost on family and friends for
travel advice, according to a Travel Industry Association poll.
Travel agents came in second. That means most people would sooner
listen to their Uncle Monty, who smells funny and gives bad stock
tips, than a seasoned travel professional.