Rich, famous, sued

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The charming, affable host of "Lifestyles of the Rich and Famous," Robin Leach, has been named by seven states in a lawsuit that charges him and two Florida-based travel companies he promotes with engaging in misleading practices. Who could have imagined that a cherubic, fun-loving character who smiles his way through so many feel-good infomercials would be, in fact, a symbol of all that agents fear and loathe?

Alaska Airlines is reducing commissions on Internet bookings to 5% with a $10 cap. Of course, if the carrier keeps accidentally publishing zero fares in the CRSs like it did earlier this year, it won't matter much what the base pay rate is, will it?

The Friday haiku:
When pilots fall "ill"
Do they think of that lady
Stranded in Pittsburgh?

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