Alaska Airlines will charge passengers a $10 surcharge when they
book directly with the carrier and insist on a paper ticket. For
travelers who enjoy the comfort and security of having that paper
in their hands, this must conjure up painful childhood memories of
mom trying to wean them off that ratty old teddy bear.
The Airlines Reporting Corp. is said to be considering using
nonaccountable documents for the agent's and auditor's air ticket
coupons, with the aim of reducing agencies' exposure to theft.
Nonaccountable documents would in theory be of no value to a thief,
but somehow I think an airline would figure out a way to accept
stolen ones and send agencies debit memos for them.