Travel Weekly's Home-based Agent E-letter: Dec. 24, 2007

PLATINUM SEMINARS and Platinum Luxury Society said its ninth International Platinum Luxury Society Symposium will be held at the Hyatt Regency Pier Sixty-Six Hotel in Fort Lauderdale on March 6, immediately preceding CLIA's Cruise3sixty conference. Platinum President and CEO William W. Brown said, "We intend to hold up our end by offering the same quality of speakers and panelists that make Cruise3sixty a travel agent must-attend event. The only difference is that our venue will spotlight the luxury travel experience. It is the perfect segue into CLIA's conference." The symposium, which will be held from 9 a.m. to 1:30 p.m., will be sponsored by Costa Cruises. Agents can register for themselves and a companion for $49 by visiting www.platinumseminars.com. They may then register for CLIA's Cruise3sixty for $159 by visiting www.cruise3sixty.com.

TRAVEL COUNSELLORS, a U.K.-based host agency with 850 home-based agents worldwide, recognized its top performers during the company's annual conference in Manchester, England. Diane Hutchins was named Best Travel Counsellor in the U.S. for the second consecutive year. She had achieved more than $500,000 in sales during the past 12 months. Travel Counsellors also rolled out a customer service award, based on surveys sent to clients. It said more than 95 percent of its agents received top scores of 9 or 10 from their customers. The counselor with the highest score was a U.K. retailer, Dorothy Woolnough, who was awarded a new BMW, said Travel Counsellors.

CLIA said it is on track to deliver more than 65,000 training events this year, a 38% increase over 2006. CLIA said that the number sets a record in training programs delivered to agents, enabling them to earn CLIA certification credits. "We are extremely happy with the strong demand for our training programs this year," said Terry Dale, CLIA president and CEO. CLIA training in the U.S. and Canada includes classroom training, online courses, video courses, CLIA textbooks, conference seminars, TrainingFest and Seminars at Sea. According to CLIA, agents who have earned their CLIA Cruise Counselor Certification have reported an increase in annual sales productivity by 261%.

THROUGH THE PORTHOLE: Disney Cruise Line will keep the Disney Magic in the Caribbean in summer 2009, when the ship will offer two new, seven-day itineraries in the eastern Caribbean. The itineraries will include two new islands for Disney: St. Croix, U.S. Virgin Islands, on one route and Tortola, British Virgin Islands, on the other. The itineraries will add two seven-day options to Disney's summer cruise offerings in the Caribbean. The Disney Wonder will continue to operate three- and four-day cruises in the Caribbean at the same time.

FAM OF THE WEEK

Peru

Trip: Visits Lima, Cusco and Machu Picchu.

Departure: March 14 from New York to Lima via Taca Airlines.

Length: Five nights.

Sponsor: Pacific Holidays, New York.

Cost: $1,550 per person, double. Includes roundtrip air, accommodations, transfers, sightseeing and most meals.

Noteworthy: The companion rate is $200 additional.

Contact: (800) 355-8025 or (212) 629-3888; fax: (212) 629-8882; e-mail: [email protected].

Home-Based Agent Editor: Donna Tunney

Phone: (508) 221-3674

[email protected]

For promotional opportunities in the E-letters, contact [email protected].

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