GENESIS, the agent-owned
GDS that's been in the works for several years, went live in Canada
following an extensive testing period. The Genesis Phase 1 launch
includes "a gradual migration of existing and new subscribers to
the full production environment." Genesis positions its solution
for small, including home-based, and midsize agencies that want
relief from the productivity requirements of the traditional GDSs.
Genesis has a Web-based platform that incorporates FareSpider, a
search and booking tool. Genesis plans a launch for the U.S.,
Mexico and Europe in early 2005. A rollout in Australia, India and
other countries is eventually planned.
ARREST: Larissa Maltseva, owner
of Spring Travel aka TNC Travel Service, a non-ARC agency in New
York, was arrested and jailed after ordering tickets from ARC
agencies and altering them to yield extra income for herself, ARC
said. The independent retailer ordered tickets at infant and child
prices, altered the designations to "adult" and sold the tickets to
adults at regular prices, pocketing the difference, ARC said. The
modus operandi also included changing the reservation information
to mislead airline personnel accepting the tickets at the airports
and to delay detection of the scam by the carriers.
MALTSEVA was charged in New
York County with second-degree felony grand larceny, felony scheme
to defraud and 11 counts of criminal possession of a forged
instrument. She was jailed under $75,000 bail. ARC said the scam
started in 2001 and affected multiple airlines and ARC agencies in
the New York City area. It is the second infant-fare scam to
surface in New York this year. Last summer, another independent
agent (who was most recently a Transportation Security
Administration screener) was charged with fraud in connection with
a ticketing scheme that also used infant fares for adults. It
produced more than $54,000 in debit memos for her host agency. The
agent, Laura Chico-Moreira, is free on $10,000 bail while going
through the pretrial process.
UPDATE: Look for the Travel
Institute to roll out a new module for host agencies. Called "A
Host Handbook for Independent Contractors," it is being written by
veteran agent Rose Hache and will become available this
Host Agency Spotlight
212 Sawmill Rd.,
Raleigh, NC 27615
Phone: (800) 274-2544
sales: $48 million
Number of agent
DATEBOOK: Central NJ OSSN's Dec.
14 meeting will feature representatives from Star Clipper,
Travelsafe Insurance and the Paradise Island Tourism Development
Association. The event is at 6:30 p.m. at Denny's Restaurant, Route
18, East Brunswick, N.J. For details and to RSVP, e-mail [email protected]
FAM OF THE WEEK
Departures: Every Tuesday
through 2004 from New York or Los Angeles to Athens on Swiss
International Air Lines.
Length: Five nights,
including a three-night Greek Isle cruise.
Sponsor: Tours Specialists,
Palm Harbor, Fla.
Cost: $1,340 per person,
double, from New York or $1,540 from Los Angeles. Includes
roundtrip air, hotel accommodations, the cruise, most meals and
Trip: Spends two nights in
Athens. The cruise visits Mykonos, Patmos and Rhodes, Greece, and
Noteworthy: The single
supplement is $300. Companion rates are available.
Contact: (800) 223-7552;
fax: (727) 784-7520; e-mail: [email protected].