OFFICIAL LAUNCH last spring, CLIA's Luxury Cruise
Specialist (LCS) certification program has attracted nearly 100
CLIA member agents who signed up for the program and 15 who have
completed certification. "With annual growth often in double
digits, the luxury segment of travel represents a tremendous
opportunity for today's travel agents," said Terry Dale, CLIA's
president and CEO. The LCS program defines and clarifies luxury
cruises for travel agents who are new to selling deluxe cruises,
and provides a base of knowledge on two types of upscale cruise
experiences available aboard CLIA member line ships: the all-luxury
category of cruise ships and luxury categories of accommodations
and other services on vessels offering a wide range of price
categories. There are prerequisites to the course and a $30
enrollment fee. Details are at www.cruising.org.
CARNIVAL CORP.'S decision to no longer pay commission on
the air portion of its cruise lines' air-cruise packages, ASTA
predicted the move would "further erode the usefulness" of the
package service by creating a further disincentive for agents to
book it. The change, which takes effect in October, also would
diminish the usefulness of the Carnival product in the eyes of many
consumers, ASTA said. Leisure-focused agents who do not sell air
will be forced to find work-arounds and further complications may
be introduced into travel agency fee structures, the society said.
Many home-based agents specialize in selling cruises and earn most
of their revenue from that industry segment.
VACATION.COM ADDED VIRGIN ATLANTIC as a
preferred supplier, and the agreement enables member agents to
claim their commissions at the point of sale on qualifying tickets
sold in the U.S. "We are delighted to be working with a global air
partner who recognizes the value of travel agents and in particular
members of Vacation.com. Paying at-source commissions along with
the recognized quality of their product will drive our membership
to offer and sell Virgin Atlantic whenever possible," said Steve
Tracas, president and CEO of Vacation.com. Virgin serves every
continent except South America from 10 U.S. gateway cities, and
offers three classes of travel.
DATEBOOK: OSSN's Cleveland chapter will
launch its 2007 new-members campaign at its next meeting, on Sept.
27. The chapter's recruiting kickoff will start at 7 p.m. at Mavis
Winkle's Restaurant and Pub (5005 Rockside Road) in Independence,
Ohio. Norwegian Cruise Line will sponsor the meeting and present
the latest details about its new Web site enhancements. The meeting
is open to OSSN agents and non-member agents. Every attendee will
be entered in a random drawing for a free one-year OSSN membership.
Other drawings will be held for door prizes donated by the
Cleveland Indians, Avon Products, the Pensacola Chamber of
Commerce, the Cleveland Clinic Lerner College of Medicine, and
other supporters. Agents can contact Lois Osborne, chapter
director, at [email protected].
FAM OF THE
Trip: Visits Auckland, Christchurch,
Milford Sound, Mount Cook, Queenstown and Rotorua.
Departure: Oct. 23 from Los Angeles to
Auckland on Air Pacific.
Length: Seven nights.
Sponsor: Pacific Holidays, New
Cost: $1,850 per person, double. Includes
roundtrip air, accommodations, daily breakfast, transportation and
Noteworthy: The companion rate is $2,550
per person. A two-night extension to Fiji can be added for $295 per
Contact: (800) 355-8025; fax: (212)
629-8882; e-mail: [email protected].
Agent Editor: Donna Tunney
Phone: (508) 221-3674
opportunities in the E-letters, contact [email protected].