Web threads

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For years now Web travel types have been telling agents that the only thing they have to fear about the Internet is fear itself, and that the only way to allay that fear is to jump on line with both feet.

Sound advice, to be sure. But let's face it, sometimes denial is a far more expedient response than confrontation when it comes to fear-management. So let me give you a little added incentive for disentangling the Web: Internet users like you. They really like you!

As I navigate the never-ending network of electronic rivers and streams, ponds, pools, eddies and oceans that make up the Internet, I waggle my toes in any number of travel-related chat rooms and bulletin boards. Whenever the subject of on-line booking versus using an agent is broached, agents win hands down. Users overwhelmingly support the concept of working with a living, breathing human being when it comes to making travel arrangements.

And the best part is, they're saying it on the Web. Travelers with enough Internet know-how to book on line, don't. So what are you waiting for? Log on. They really like you!

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