Where ya been?

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AAA announced that it plans to launch a full-service Internet-based branch by year's end. Imagine, a traditional agency with an established name providing full service on the Web, a place that until now has been reserved for entrepreneurs, noname upstarts and Microsoft. Here's to the old guard's joining the party, even if they do stand out like somebody's dad at a Hanson concert.

The Samsonite Travel Expo at the Palisades Center Mall in West Nyack, N.Y., now features "interactive displays" with phones that enable mallrats to book Carnival and Superclubs vacations. The store is staffed with trained "guides" who offer travel-planning advice. In the name of all that is good, someone please help these poor shoppers and open a travel agency in that mall.

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