Whose side you on?

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From the mouth of Global Vacation Group CEO Roger Ballou, during an ASTA congress industry-bigwigs panel: "What you need to have is agents who are well informed, who focus on the volume, who are well trained and spend time on your products. They have to be real marketing arms." From the mouth of me, here, now: What you need to have is agents who are well-informed about me, who focus on me, who are well trained in the ways of me and spend time on me. They have to be real marketing arms for Global Vacation Group, so long as it's in my best interests.

Carlson Wagonlit now charges its franchisees a flat fee instead of a percentage royalty. "Now we're rewarding people as they grow instead of penalizing them," said Carlson Wagonlit's Roger Block. I wonder if Block was a supporter of Steve Forbes. After all, Forbes, during his run for the presidency a few years ago, proposed the exact same strategy for federal income tax.

How low is Premier Cruises' S&P credit rating? It's so low... nope, I'm not even gonna go there.

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