good morning


Mornings at Crossroads usually start with an e-mail from me or one of my colleagues addressing any early business that needs taking care of on the site. In a ritual whose origins by now are lost in the fogs of antiquity, we always close that note with the lower-case greeting, "good morning."

Yesterday, the unfathomable tone of so many e-mail communications that we all receive in the course of a day spurred some casual discussion among the Crossroads staff. We agreed that electronic missives written without any thought given to subtext are like little time bombs. Was the writer angry? Busy? Is my job in jeopardy? Who can tell from a note that says "There's a typo on the home page"?

E-mail, we quickly came to realize, has the same angst-provoking potential as an unopened letter from the IRS. The feeling is somewhat akin to that which Dorothy Parker was expressing when she quipped to a ringing phone, "What fresh hell is this?"

So, while I don't recall how the "good morning" practice began, I now know why we do it. It's to say, "Everything's fine, we're in this together and let's have a good day." You should try it.

good morning.


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