Jamaica, JetBlue Vacations offering rain protection that's better than an umbrella

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Dunn's River Falls is one of the top attractions on the island of Jamaica. The Jamaica Tourist Board has partnered with JetBlue Vacations and WeatherPromise to launch the Great Weather Guarantee.
Dunn's River Falls is one of the top attractions on the island of Jamaica. The Jamaica Tourist Board has partnered with JetBlue Vacations and WeatherPromise to launch the Great Weather Guarantee. Photo Credit: Jamaica Tourist Board
Mariette Williams
Mariette Williams

For many, a Caribbean escape represents a significant investment, and the fear of a washed-out week can make some travelers cautious when planning a vacation.

To address this booking hesitancy, Jamaica’s Tourist Board has partnered with JetBlue Vacations and WeatherPromise to launch the Great Weather Guarantee, a destination-specific protection for Jamaica vacation packages. Eligible flight and hotel bookings of three to 16 nights made between March 1 and May 31 will automatically include rain protection at no additional cost.

JetBlue Vacations said the collaboration marks the first time a destination-based weather guarantee has been integrated directly into a vacation package.

"Consumers understand that an occasional brief shower might be part of the Caribbean's ecosystem, but they also worry that an afternoon of rain might spoil their Jamaican beach plans,” WeatherPromise co-founder Dan Price told me. “This fear of bad weather -- not just a fleeting afternoon shower -- deters travelers from taking an amazing trip. WeatherPromise steps in to guarantee great weather for travelers. If they don't see the weather we promise, WeatherPromise automatically issues a payout."

How it works

According to program reps, advanced satellite and radar data are used to monitor rainfall throughout a traveler's stay. If weather conditions exceed a specific threshold based on the itinerary, customers automatically receive $500 back. The process is entirely seamless, requiring no paperwork or claims from the traveler. After booking, customers receive a personalized dashboard to track their coverage details.

“There are no forms to fill out and nothing to submit,” said Jamie Perry, president of JetBlue Paisly, the carrier's travel service platform. “If the conditions are met, customers are notified and can quickly select how they would like to receive the payout. It’s a simple, transparent approach that gives travelers more confidence when they book, because they know exactly what to expect and that JetBlue Vacations will follow through. More broadly, this partnership shows how destinations can ease concerns about weather, encourage travel beyond peak seasons and build long-term loyalty by putting the guest experience first.”

The guarantee applies to travel completed by Dec. 1, and travel must be booked at least seven days in advance. In addition to weather protection, travelers to Montego Bay continue to benefit from JetBlue Vacations’ Insider Experience, which includes 24/7 local support and complimentary airport transfers.

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