Magdalena Grand Beach & Golf Resort in Tobago launched a concierge service at Piarco Airport in Port of Spain, Trinidad, to assist guests connecting with flights in Trinidad to or from A.N.R. Robinson Airport in Tobago.

Duane Paty has been named to the post of airport concierge. 

After clearing customs, guests are met by Paty, who will be holding a Magdalena Grand sign with guests' names. He will escort them to the Caribbean Airlines' counter for the flight to Tobago as well as handle rebookings if the flight arrives late in Trinidad.

"To provide the best possible service, it is important for travel agents to provide our reservations department with the details of their clients' flights, which will be given to Paty," said Nikolas Eastwick-Field, principal of EFM Hospitality Solutions, operator of Magdalena Grand.

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