Agency files suit against Royal Caribbean

ORLANDO -- A travel agency here is suing Royal Caribbean Cruises for $15,000 in unpaid commissions.

Cook & Co. filed suit in an Orange County circuit court claiming a breach of contract and unpaid wages stemming from an April 27 Bahamas cruise on the Sovereign of the Seas.

According to court papers obtained by, the agency signed a contract with the line and put 211 cabins on reserve at an expected commission rate of 15%. The agency booked about 160 cabins.

The agency's owner, Don Cook, said he earned about $16,000 in commissions, but Royal Caribbean reduced that amount to $3,500 because of various errors on his part, which he disputes. Cook said Royal Caribbean still has not paid him the $3,500.

"Royal Caribbean materially breached the agreement by failing and refusing to pay Cook's the commissions that were due," the complaint said.

Royal Caribbean declined to comment on the lawsuit.


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