Ambassadors International will delay the
launch of the Mississippi Queen in its Majestic America Line to
upgrade the onboard experience, according to Ambassadors Chairman
Although the ship
is "in many ways, in better condition" than it was at the beginning
of the 2006 season, Ueberroth told analysts, "we believe in order
to protect our brand and establish the Majestic America brand as a
premier luxury product it is prudent to address certain
shortcomings in her guest experience as well as overhaul her
Ambassadors does not know how long the renovations will take, "so
for now we'll say it will take a few months."
Renovations to the
American Queen and Empress of the North have been successful and
the ships are "spectacular", Ueberroth said, as are the other ships
in the Majestic America fleet. But the Mississippi Queen needs
further renovations, he noted, specifically to its
purchased the Mississippi Queen and its sister ships the Delta
Queen and the American Queen in April 2006, but the ship continued
to be operated by its former owners, Delaware North.
"We had numerous
complaints on the food service, partly because of the way the
galley is structured," Ueberroth said. "We need to resolve that. A
luxury brand has to be able to deliver on its promise."
contact reporter David Cogswell, send e-mail to [email protected].