NEW YORK -- Tuesday's terrorist attacks continue to affect
cruise-line schedules and policies.
• Royal Caribbean Cruises Ltd. announced a special cancellation
policy spurred by the disruption of the country's air
transportation system, causing vacationers booked on Royal
Caribbean Intl. or Celebrity Cruises sailings departing on or
before Sept. 16 to postpone their cruise.
Travelers who are unable to meet their cruise due to flight
interruptions will receive a credit of up to the amount they paid
toward a future cruise.
Royal Caribbean is advising vacationers affected by air-service
disruptions to contact their travel agents or Royal Caribbean at
800-327-6700 or Celebrity at 800-437-3111 prior to their cruise's
departure time. The rescheduled cruise must be taken before Dec.
Vacationers booked on cruises after Sept. 16 are subject to
normal cancellation policies.
• Princess Cruises is diverting Pacific
Princess, originally slated to arrive in New York from
Bermuda on Sept. 16, to Boston. From there, passengers will receive
motorcoach transportation to New York regional airports and the
Port Authority Bus Terminal, according to a company statement.
The ship will depart Boston later on Sept. 16 for its regular
Bermuda sailing, and is "currently scheduled to return to New York
on Sept. 23," according to Princess.
• Among other suppliers, Renaissance Cruises "temporarily
altered its standard cancellation policies to be sensitive to the
needs and concerns of traveling guests," according to a
Due to air service disruptions, guests aboard
Renaissance's R6 and Renaissance
VIII, which are docked in Dover, England and Lisbon,
Portugal respectively, have been allowed to use the ships as hotels
until U.S.-bound travel arrangements can be confirmed.
Renaissance will coordinate air transportation for guests aboard
the two ships regardless of whether air packages were purchased
through the company. Renaissance also established a link on its
website www.renaissancecruises.com allowing users to send
message to passengers aboard the company's ships. The company also
set up a help desk for pasengers or travel agents needing
assistance regarding current or future travel arrangements. The
toll-free telephone number is 800-525-5350.
• Adventure-cruise operator Orient Lines is offering passengers
who were originally scheduled to depart the United States this week
[week of Sept. 10] for European cruise/tours a choice of a new
sailing in October or a future cruise credit.
"We will continue to review our itineraries in the coming weeks,
as warranted, to ensure the safety and comfort of our passengers,"
said company officials in a statement.
Existing company policies, terms and conditions will apply to
cruise/tour passengers departing the U.S. on or after Sept. 17.
Cruise ports up security levels, policies
Major North American cruise ports imposed tight security
measures in the wake of the terrorist attacks.
• Port Canaveral, Fla. is working in coordination with the U.S.
Coast Guard, the Florida Marine Patrol and the Brevard County
Sherriff's office on penalties and enforcement of recently
established "waterside security zones" and "continued enhanced
landside restrictions," according to a statement.
"This week's tragedy dictates that we do more to ensure the
safety and security of those who work in and visit Port Canaveral,"
said Joe Matheny, the port's chairman.
• The Vancouver Port Authority asked cruise passengers sailing
for Alaska to arrive at the port no earlier than noon of the day of
their departure, according to a statement.
Ship sailings will be delayed to allow passengers to be
processed through security prior to departure.
• The Coast Guard said Thursday it would escort all cruise ships
in and out of the Port of Miami and maintain a 100-yard security
zone around ships.
Coast Guard ships are patrolling around the mouth of the port as
part of heightened security measures in response to Tuesday's
• Caribbean Intl. pushed back the departures of all of its
sailings for this weekend to give passengers additional time to
reach their ports.
On Sept. 15, Explorer of the Seas will depart Miami at 8 p.m.,
Grandeur of the Seas will depart Boston at 10 p.m., and Radiance of
the Seas will leave Vancouver at midnight.
On Sept. 16, Voyager of the Seas will depart Miami at 8 p.m.,
Enchantment of the Seas departs Port Canaveral at 6 p.m., Nordic
Empress will depart Philadelphia at 6 p.m., Monarch of the Seas
will leave San Juan at midnight, Splendour of the Seas departs
Venice Italy at 4 p.m. and Legend of the Seas will depart Barcelona
at 6 p.m.
On Sept. 17, Vision of the Seas will depart Vancouver at 7 a.m.,
Majesty of the Seas leaves Miami at 8 p.m., Viking Serenade will
depart Los Angeles at 8 p.m. and Radiance of the Seas departs
Seattle at midnight.