Big Island airports to feature greeters

HILO -- The Big Island is introducing a volunteer staff of greeters at Hilo and Kona airports.

The Ambassadors of Aloha program, which is being tested at Hilo Airport, is expected to be introduced at Kona by early fall, according to George Applegate, executive director of the Big Island Visitors Bureau.

The volunteer personnel, a group of senior citizens, will be available to answer visitors' questions, direct them to car rental facilities "and extend a warm aloha upon their arrival" on the Big Island, Applegate said.

The visitors bureau also is planning sensitivity training for all airport workers.

"You can be the best security people in the world and still make people feel welcome," Applegate said.

"It's vital that visitors to the Big Island are greeted with the aloha spirit."

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