HILO -- The Big Island is introducing a volunteer staff of greeters
at Hilo and Kona airports.
The Ambassadors of Aloha program, which is being tested at Hilo
Airport, is expected to be introduced at Kona by early fall,
according to George Applegate, executive director of the Big Island
The volunteer personnel, a group of senior citizens, will be
available to answer visitors' questions, direct them to car rental
facilities "and extend a warm aloha upon their arrival" on the Big
Island, Applegate said.
The visitors bureau also is planning sensitivity training for
all airport workers.
"You can be the best security people in the world and still make
people feel welcome," Applegate said.
"It's vital that visitors to the Big Island are greeted with the