DFW begins terminal-to-terminal shuttle service

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FORT WORTH, Texas -- Dallas/Fort Worth Airport (DFW) began a free terminal-to-terminal shuttle van service last month to answer what it said has been one of its passengers' most frequent questions: What are their options if they park at one terminal and fly back to a different one?

Previously, those travelers had to ride the airport's AirTran train, take a long walk or call someone for a ride. But the new Terminal Link shuttle service -available curbside on the upper-level roadways outside of baggage claim -- provides a more convenient, quicker option, airport officials said.

That's because the shuttle provides direct service from one terminal to another, bypassing the other two terminals at the four-terminal airport. That replaces what Joe Lopano, the airport's executive vice president of marketing, described as a traveler's "ambling, scenic tour of DFW" to get to another terminal via the AirTran train.

DFW also is touting Terminal Link as "ideal" for connecting passengers who are not flying American Airlines.

Meanwhile, American passengers should continue to use the airline's own service, called "TrAAin."

All airport passengers, guests and employees can use the new Terminal Link service. No ticket or pass is needed.

The vans run at five- to seven-minute intervals between 6 a.m. and 10 p.m. Reduced, on-call service is available between 10 p.m. and 6 a.m. by calling (972) 574-LINK.

Travelers should board the van that displays the destination terminal they want on the front and side of the vehicle.

The shuttle pickup and dropoff spots will be in two locations for each terminal. They are as follows:

• Terminal A between A22 and A24 and between A12 and A15.
• Terminal B at B9 and between B23 and B25.
• Terminal C between C10 and C21 and at C31.
• Terminal E between E6 and E7 and at E31.

The launch of Terminal Link marks the beginning of the end for the AirTran train, which airport officials said will be closing down in the "coming months."

Another transition will come in 2005, when the airport is scheduled to open SkyLink along with the new international terminal D.

SkyLink will have five miles of track and begin service with 64 train cars, expanding to 114. SkyLink will serve passengers on the security-screened side of the airport, while Terminal Link will continue to serve guests on the public side.

To contact reporter Andrew Compart, send e-mail to [email protected].

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