Disney delivers goods to agents

ANAHEIM, Calif. -- Starting May 26, the Walt Disney Travel Co. will send all, rather than partial, California tour documents to travel agents 21 days before their clients arrive.

Currently, agents receive basic travel documents such as airline tickets, and vouchers for hotels and attractions are delivered to the clients' hotels.

The change, according to Ted Jansen, general manager of the tour operator's California office, was prompted by agent and client feedback. Agents will be able to provide a complete document package before clients leave, which in turn gives them a chance to discuss the trip further -- and with all documents in hand, clients have "peace of mind," Jansen said.

In other news, Walt Disney Travel Co. created some value-added offerings for spring and early summer. For example, the company is offering a five-day Disneyland Flex Passport for the cost of a three-day pass, coupled with four nights of accommodations for the price of three nights.

The passport permits entry into Disneyland 90 minutes ahead of the scheduled opening for the public on selected days. In addition, there are Kids Fly Free offers on selected airlines.

To qualify for these value-added features, bookings must be made by June 7 and travel must be completed by June 15. Under the Kids Fly Free program, one child ages 2 to 11 travels free with a paying adult on selected airlines from eligible markets. The air travel must be booked as part of the vacation package.

For additional information, contact the Walt Disney Travel Co. at (800) 854-3104, or visit the company's Web site at www.disneytravelagents.com.

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