Execs laud agents' role in boosting occupancy levels

NEW YORK -- At a recent agent reception here, Paul Leone, president and chief operating officer of the Breakers, and David Burke, the property's vice president of sales and marketing, lauded agents for their support.

Leone said the hotel's management never takes for granted the agents' role in "the team effort" needed to stimulate occupancy.

For its part, according to Leone, the hotel has been transforming the product to meet clients' needs.

Burke said that agents book 40% of the hotel's leisure business vs. 30% five years ago, and that agents have helped the 569-room property post record revenue in 1999.

At one time, the Breakers had a rigid dress code. Now only one of its eight restaurants (the Florentine) requires a jacket for men. It offers classic European cuisine.

The Breakers can handle up to 1,000 persons for a meeting.

The property currently holds the top five-diamond and five-star ratings from AAA and Mobil, respectively.

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