NYC & Company, New York's tourism-marketing organization, introduced an online training program for U.S. agents.
The free course, NYC Training Academy, consists of seven modules, each followed by a 10-question quiz. Modules cover shopping, hotels, attractions, dining and transportation, among other things.
Agents must answer eight of 10 questions correctly in each module to pass. Those completing the course will be designated New York City specialists and are eligible for discounts on personal travel.
The program is at www.nycgo.com/training.