The Equus Hotel, a 67-room boutique property on the western edge of Waikiki, is now offering guests a TextButler service, providing access to a 24-hour courtesy manager at the property.
Guests are given a phone number to text from their cellphone for “immediate servicing of any need,” the hotel said in a release last month. The service can be used for anything from getting directions and recommendations for a nearby restaurant to having a bucket of ice delivered to the guest's room.
Guests are also encouraged to use the TextButler service while out touring Oahu.
“We want our guests to text us about great places to dine or visit while they’re on the road, just as you would text a good friend for advice,” said Mariah Dailey, the Equus’ manager.
A short walk from the beach in Waikiki, the Equus Hotel’s owners also manage a 100-acre stretch of beachfront property on Oahu’s North Shore that is home to the Hawaii Polo Club. Equus guests receive complimentary tickets to polo matches at the venue during the season.