Hawaiian Airlines unveiled a dramatically refurbished, 3,500-square-foot premier club lounge at the Honolulu Airport late last month and followed that grand reopening with a similar ceremony at its premier club lounge at Maui’s Kahului Airport two days later.
The two unveilings are part of a multimillion-dollar effort to renovate and reopen a total of six premier club lounges across the Aloha State in the next six months.
“We think we’ve been long overdue for the renovations of our lounges,” said Vicki Nakata, Hawaiian’s vice president of loyalty and travel products. “This is something that is a clear reflection of our product and our service and something we’ve wanted to invest in for quite some time.”
Hawaiian plans to finish improvements to its premier club lounge at the Kona Airport on the Big Island of Hawaii’s west coast later this month, while similar projects at the Hilo Airport, on the island’s east coast and at the Lihue Airport on Kauai will likely be complete this summer.
The upgraded premier club lounges will all feature contemporary design with authentic Hawaiian touches and iconic photos from the airline’s in-flight publication, Hana Hou. The improved facilities will also offer free WiFi, cable TV, a widely accessible collection of power outlets, and complimentary snacks and refreshments.
Access to the lounges is free for Pualani Gold and Pualani Platinum members of the HawaiianMiles program. Pualani Gold status requires either 20,000 flight miles or 30 flight segments, while the Platinum distinction goes to those who’ve accumulated 40,000 miles or 60 different flight segments. According to Nakata, travelers can also purchase access to Hawaiian’s lounges through the carrier’s premier club annual membership.
“That’s an option where you pay $299 a year,” she said. “And that gets you access to the lounges and other travel benefits, such as two, free checked bags and boarding priority.”
The carrier also plans to introduce an international business-class lounge, located on the third floor of the Honolulu Airport, later this summer. The facility will be complimentary for travelers booked in business class on the airline’s nonstop flights to Asia, the South Pacific and Oceania. But others will be able to purchase a day pass to the lounge, which will feature more complimentary food options and complimentary wine and beer selections.