INTRODUCTION

The time crunch we all seem to find ourselves in means that, if anything within range of our senses is less than extraordinary, it may as well be nonexistent.

On the other hand, no one will ever tire of inspiring messages and gorgeous design. Fortunately for those involved in the travel industry, the source of inspiration that drives retailers, marketers, designers and communications professionals can never run dry. It’s as deep and varied as the cultures, landscapes and history of the world. It’s inexhaustible.

More than a decade ago, it struck us at Travel Weekly that the industry should recognize those who are hitting the heights, who market the world’s amazing destinations or create and sell inventive tour itineraries, or stunning cruise ships, or fabulous new hotels or surprising in-flight experiences.

And so we created the Travel Weekly Magellan Awards. Gold and silver Magellans are given to recognize the very best examples of design and promotion in an extraordinarily competitive environment. The winners have moved step by step, from inspiration through execution, balancing the exact right words, materials, shapes, colors and technology to create an impression that moves a traveler to book.

Magellan winners are those marketers and designers whose exploration of travel’s possibilities rings true and stands out. Their carefully crafted messages, whether spoken, printed, posted, broadcast, streamed or tweeted, spark travelers’ imaginations.

The art of conceiving, composing and distributing inspiration on the sales and marketing side and the alchemical process that transforms abstract creative thought into physical beauty on the design side is what Travel Weekly’s Magellan Awards seek to recognize.

This year’s silver and gold Magellan winners are the industry’s marketers, designers, copywriters, videographers, architects, graphic artists, creative directors, photographers and travel consultants who not only trigger the impulse to escape the ordinary and travel to new worlds but to assure that promises and delivery are aligned.

Magellan judges aren’t remunerated but are moved to volunteer in the spirit of recognizing and rewarding exceptional efforts. It is the judges’ profound understanding of both consumers and the underlying benefits of travel that make the Magellans meaningful. I want to again publicly share my deepest appreciation to them for putting in the time and effort required to collectively view and score thousands of entries.

(Note: While we’re confident these judges could be objective and unbiased no matter whose work they were reviewing, we have taken steps to ensure that there isn’t even the appearance of conflicts of interest. None were given entries to critique in categories in which they directly work or have worked.)

The awards are as much for the benefit of Travel Weekly’s readers as for those who entered the competition. As you review the Magellan Awards winners, we hope that you, too, find inspiration.

Arnie Weissmann
Executive Vice President and Editor in Chief, Travel Weekly

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METHODOLOGY

The Magellan Awards honor the best in travel and salute the outstanding travel professionals behind it all, from design to marketing to services.

The awards recognize a broad range of industry segments: Airlines and Airports; Cruise Lines; Destinations; Ground Transportation; Hospitality; Online Travel Services; Tour Operators; and Travel Agents and Agencies.

Entrants submitted various multimedia elements, such as photos and videos; print materials; and websites, and a panel of 24 travel industry heavyweights judged the entries (none judged categories in which they work or have worked).

Entries do not compete with one another but are instead judged against a standard of excellence based on the long experience of Travel Weekly and considering the category entered.

Judges were asked, for example, to consider how relevant the elements of an entry were to its sector of the travel industry, how well designed the supporting elements were and whether they found the entry “appealing or intriguing.” 

Those entries scoring between 90 and 100 were given gold Magellans. These entries were considered by the judges to be clearly excellent and the best of the best. Entries scoring from 80 to 90 were deemed outstanding work and were awarded silver Magellans.

Therefore, there might be multiple gold or silver winners in a particular category, or only silver winners, or no winners at all.

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MAGELLAN AWARDS JUDGES

JACK ANDERSON

From 1987 to 1999, Anderson served as senior vice president of marketing, sales, public relations and customer relations for Holland America Line and Windstar Cruises. For the next 10 years he was Carnival Corp.’s vice president of marketing and executive director for World’s Leading Cruise Lines. He then spent four years at Crystal Cruises, ending his tenure in 2015 as vice chairman. Today he works for Optimum Hospitality Advisors, specializing in cruise and hospitality.


RICHARD BANGS

Bangs is the executive producer and host of the PBS program “Richard Bangs’ Quests.” He served as executive producer and host of the Emmy-winning PBS series “Richard Bangs’ Adventures With Purpose,” and his companion book, “Adventures With Purpose,” was named best book by the North American Travel Journalists Association in 2007. He was part of the executive team of Expedia.com and served as its editor at large.


JEAN-CLAUDE BAUMGARTEN

Baumgarten is the past president and CEO of the World Travel & Tourism Council, an international organization of travel industry executives that promotes tourism worldwide. Prior to that, he held various executive positions at Air France during a nearly 30-year career, including executive vice president of corporate, international and industry affairs. Today he is chairman and CEO of Crewe Associates, a management consultancy. 


BRUCE BECKHAM

Beckham is a consultant specializing in travel industry marketing, tour operations, travel industry philanthropy and corporate social responsibility. He is a founder of and the executive director emeritus of Tourism Cares, a nonprofit, philanthropic organization. He is the former owner of a family-operated travel agency and tour company, a past president of the National Tour Association and a past chairman of the National Tourism Foundation. 


BILL CARROLL

Carroll is the CEO of Marketing Economics, a consulting firm specializing in travel industry marketing, pricing, distribution and revenue management. For over 25 years he held a variety of senior positions in the travel industry, including division vice president for global marketing planning at Hertz, where he was responsible for global pricing, revenue management, marketing information systems and counter sales. Carroll retired in 2015 as a clinical professor of marketing at the Cornell School of Hotel Administration. 


HARRY DALGAARD

In 1981, Dalgaard founded Avanti Destinations, a tour operator based in Portland, Ore., specializing in custom-built independent leisure travel itineraries sold exclusively through travel agents. He retired from Avanti this year. 

Dalgaard has served in several positions at the USTOA, where currently he is vice chairman. He also has been on the advisory board of the German National Tourist Office and Atout France for many years.


MICHAEL FEGLEY

Fegley served as InterContinental Hotels Group’s vice president of sales, Americas from 2001 until his retirement in 2015. Prior to joining IHG, Fegley held senior management positions with Holiday Inns Inc., where he began his career in 1976; Renaissance Hotels & Resorts; Wyndham Hotels & Resorts; and Carlson Cos. He has served on the board of directors for the U.S. Travel Association, the Hospitality Sales & Marketing Association International and Tourism Cares.


TOM GLEASON

Gleason worked for American Airlines for more than three decades, including as executive vice president of Eastern division sales. In 2005 he joined Seagate Travel Group as it was acquired by Hogg Robinson and in 2011 retired as president of Hogg Robinson Group North America.


STEVE GORGA

Gorga was CEO and president of Travel Impressions from July 2001 through June 2013. Prior to that, Gorga spent 15 years in numerous key leadership roles with Sabre and American Airlines within the AMR Corp. From 2014 to 2017 he was president and CEO of Tourism Holdings, a company focused on investing in and acquiring companies that serve the travel industry. He is currently principal at Steven J. Gorga and Associates.


PETER GREENBERG

Greenberg is travel editor for CBS News and host of the nationally syndicated “Peter Greenberg Worldwide Radio” show, broadcast each week from a different remote location around the world. He is co-author of Michelin’s “Like a Local” guides and also serves as editor at large of Global Business Travel magazine. Greenberg produces and co-hosts PBS’ “The Royal Tour,” which features one-on-one journeys through various countries with their heads of state.


DAN HANRAHAN

Hanrahan was president and CEO of Celebrity Cruises from 2007 to 2012 and prior to that was senior vice president of marketing and sales for Royal Caribbean Cruises Ltd. He most recently served as president, CEO and director of the Regis Corp., a global leader in beauty salons and cosmetology, from 2012 to 2017. Since 2012, he has served as a director of Cedar Fair, a leader in regional amusement parks, water parks and active entertainment. He also currently serves on Lindblad Expeditions’ board of directors. 


JOHNNY JET

John E. DiScala, aka Johnny Jet, has traveled over 100,000 miles a year since starting his newsletter in 1995 and has visited close to 100 countries. He and his website JohnnyJet.com have frequently been featured on major network TV and in national publications. He appears every Saturday on Leo Laporte’s syndicated radio show, “The Tech Guy,” talking about travel and technology. Budget Travel magazine named JohnnyJet.com one of the top money-saving websites for travel. 


ROBERT KWORTNIK

Kwortnik is an associate professor of services marketing at Cornell University’s School of Hotel Administration. His research focuses on consumer behavior in service contexts, with special attention to service experience management. His work has been published in the Journal of Marketing Research, Journal of Service Research and the International Journal of Research in Marketing. 


BOB LAMBERT

Lambert spent over 30 years with Avis Budget Group and its predecessor companies, where he held multiple senior leadership positions. He is currently a managing director in the Scottsdale, Ariz., office of Harvard Group International, an executive search firm.


MARC MANCINI

Mancini is a travel industry speaker, educator and consultant who has authored or produced 12 books, 32 videos, 27 online courses and over 300 articles. His firm helped design programs such as Marriott’s Hotel Excellence, Holland America Line’s HAL Academy and Norwegian Cruise Line’s NCL University. While with CLIA, he was the creative force behind nearly 100 seminars, videos and online courses. 


RUDY MAXA

Maxa is host of “Rudy Maxa’s World,” a nationally syndicated travel/talk radio show. He also hosts a series of “Rudy Maxa’s World” TV programs that are broadcast on PBS stations throughout North America.The former Washington Post investigative reporter began covering the travel industry in 1990 as a contributor to the public radio business program “Marketplace.”


KATHY MISUNAS

A 40-year industry veteran, Misunas is a principal of Essential Ideas, a consultancy specializing in travel and tourism, technology and consumer e-retailing. Previously she was president and CEO of the Sabre Group and senior vice president/chief information officer of AMR Corp., formerly the parent company of American Airlines.


BRIAN ROBB

Robb is a travel industry consultant and serves as board chair for the Travel Institute. He started his travel career in sales and sales management and followed that with roles at Carlson Cos., including global vice president of marketing. More recently, he focused on corporate and product strategies at La Macchia Enterprises.


LEE ROBINSON

Robinson has over 40 years’ experience within the travel and hospitality industry, 30 of those in the cruise industry. A former vice president of North America sales for Princess Cruises and Cunard Line as well as vice president of reservations and customer service for Princess Cruises, the majority of his professional career was spent with Carnival Corp. companies, including Seabourn and Holland America Line-Westours. Two years into his retirement, he became general manager of the Sheraton Anaheim, before retiring for a second time in 2016.


PATRICIA SCHULTZ

Schultz is the author of the No. 1 New York Times best-seller “1,000 Places to See Before You Die,” now in its revised second edition and with over 4 million copies in print and translated into 26 languages. She also served as executive producer of the Travel Channel’s TV show based on the book.


BRIAN STACK

During a 10-year career with Aer Lingus, Stack served in a variety of positions, including sales manager for the North of England and South of England. Following his stint at Aer Lingus, he joined the Irish Tourist Board, specializing in meetings and incentives travel. He joined Ireland specialist CIE Tours in 1990 as president and was promoted to managing director in 2007. He retired as CEO in 2016. 


WAYNE WIELGUS

A hospitality industry veteran of more than 30 years, Wielgus is founder of the International Advisor Group, a consultancy for the hospitality industry.

Previously, he served as senior vice president of marketing for Celebrity and Azamara Cruises and executive vice president and chief marketing officer of Choice Hotels International.


BRUCE WOLFF

Before his retirement, Wolff held a number of executive positions with Marriott International, eventually serving as executive vice president of sales and marketing. Prior to Marriott, Wolff worked in executive positions with TWA, where he was in charge of global reservations and airline training, and Hickory Travel, where he was president. In 2006 he received ASTA’s Lifetime Achievement Award.


PAM WRIGHT

Wright retired from the Hertz Corp. in 2017 after 32 years. She had been senior vice president, sales and operations, a position she had held since 2009. Prior to that, she was Hertz’s vice president of travel industry sales and marketing. 

Before joining Hertz in 1984, she was ASTA’s staff vice president of sales and membership services.

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