Delta's chief operating officer will depart this month

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Updated on: Aug 26, 2024

Delta said that its chief operating officer, Michael Spanos, will depart the company Aug. 31 to take a position at another company.

Spanos joined Delta a little more than a year ago. Previously, he was CEO of Six Flags and held multiple senior-level roles at PepsiCo. A statement from Delta announcing his hiring in June 2023 said that his experience and perspective "would enhance and accelerate the integration across our operational, customer experience and technology teams."

The airline did not tie its CrowdStrike outages to Spanos' departure. In a memo to employees, Delta CEO Ed Bastian said that Spanos had been considering opportunities outside of Delta earlier this summer. And in a Wall Street Journal report on Spanos' departure, the publication quoted an earlier interview with Bastian where he said that Spanos "wasn't the one we were relying on to make the decisions" during the CrowdStrike outages since, it said, he was new to the industry.

Delta is not immediately planning to replace Spanos. Instead, chief customer experience officer Allison Ausband and chief of operations John Laughter, who both reported to Spanos, will now report to Bastian. 

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