Delta adds Covid-19 assessment step to check-in process

Delta adds Covid-19 assessment step to check-in process
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Delta Air Lines on Wednesday added a health acknowledgment for passengers to its check-in process.

The acknowledgment requires passengers to check boxes indicating that they have not been diagnosed with or exposed to Covid-19 within the past two weeks and have not experienced any of the primary Covid-19 symptoms during that same period. Passengers who cannot affirm that will be unable to complete check-in and will be prompted to cancel or change their reservation with fees waived.

Passengers also will have to acknowledge that they will wear mask or face covering throughout their journey. Delta CEO Ed Bastian last week said that Delta already has banned 120 passengers who refused to wear masks.

United Airlines introduced a similar assessment to the check-in process in early June.

Source: Business Travel News


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