Delta has launched a new webpage, which it describes as a
customer-friendly version of its daily internal operational outlook.
The page, called SkyWatch Daily Outlook, will be updated
twice daily on weekdays and daily on weekends, "with the goal of
communicating to customers about what to expect from the day's anticipated
flight operations in an easily digestible format and language of their
choosing," Delta said. Content on the page comes directly from Delta's
Operations and Customer Center.
The page divides Delta's operational outlook into six
regions of the U.S: Northeast, Southeast, Great Lakes, Central, South Central
and Western. Within those regions, weather and other issues that could cause
operational challenges are detailed.
On Wednesday afternoon, for example, SkyWatch noted that
storms could cause air traffic control delays in the Northeast. The page
further noted that Delta had issued a travel waiver to customers flying to or
from the New York City area due to forecasted weather and provided a link for
more information on the waiver.
The page also noted potential storm issues for Wednesday in
Dallas, Houston, Chicago and several Southeastern cities. Delta did not expect
operational issues in the Great Lakes region.
Sky Watch Daily Outlook is also published on the Fly Delta