Decisions to eliminate change fees might help airlines convince more Americans to resume flying, a new Harris survey has found.
Among respondents to the Harris poll who said they are flyers, 75% said they are more likely to fly as a result of the airlines eliminating change fees.
Among all respondents, 58% said they would be more likely to fly.
The survey was conducted of 2,037 individuals between Sept. 10 and Sept. 12. It followed recent announcements by United, American, Delta, Alaska and Hawaiian that they will do away with domestic change fees permanently, except for basic economy tickets. Most of those carriers charged change fees of $200 prior to suspending them early in the Covid-19 pandemic.
Harris also found that 29% of Americans will travel, by air or other methods, for Christmas this year. That compares with 35% who said they traveled last Christmas.
Nineteen percent of respondents said they will travel for Thanksgiving, compared with 26% who said they traveled for the holiday last year.