will enable touchless baggage check at an additional 195 airports on Tuesday.
The move means
that the carrier will be offering its touchless solution at a total of
approximately 220 airports, said managing director of insights and innovation
deployment will come less than a month after United’s introduction of the
technology, which it developed in response to the Covid-19 pandemic. United
rolled out touchless bag check on a trial basis May 10 in Orlando, Boston,
Chicago O’Hare and Dallas/Fort Worth. It has since moved the technology into
approximately 20 more airports.
experience has been enabled by a software update to the carrier’s traditional
check-in kiosks. To use the feature, customers must check-in prior to airport
arrival and pre-pay baggage fees. They can then scan a mobile or
printed boarding pass in a slot just below the kiosk screen. Bag tags will
other airlines, has drastically cut capital expenditures since the onset of the
Covid-19 crisis. But Walter said the carrier was able to implement this solution
at very little cost. The carrier’s in house staff simply wrote new software
looking out for ways to innovate quickly,” she said. “We knew we needed
to act fast to deliver things that would be appealing in this new world.”
United has been
the first major U.S. airline to deploy touchless bag-check capabilities.